Terms & Conditions
Effective Date: 29/9/25
Website: www.suktaa.com
Welcome to Suktaa Ayurveda! By visiting or shopping at our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.
1.
General Information
This website is owned and operated by Suktaa Ayurveda. Throughout the site, the terms “we”, “us” and “our” refer to Suktaa Ayurveda. By accessing or using our website, you agree to be bound by these Terms & Conditions.
2.
Products & Services
We offer Ayurvedic personal care products such as shampoos, hair oils, and other wellness items.
All product descriptions and prices are subject to change without notice.
We reserve the right to discontinue any product at any time.
3.
Orders & Payments
Orders placed through the website will be processed only after full payment (except for Cash on Delivery orders).
We accept UPI, debit/credit cards, net banking, and COD (where available).
We reserve the right to cancel or refuse any order if we suspect fraudulent activity.
4.
Shipping & Delivery
We ship across India using trusted courier partners.
Estimated delivery time is usually 3–7 business days, but may vary depending on location and courier availability.
Delays caused by courier services, weather, or unforeseen circumstances are beyond our control.
5.
Returns & Refunds
Due to the nature of our products (personal care items), we do not accept returns of opened or used products.
If you receive a wrong or damaged item, contact us within 48 hours of delivery with pictures.
Refunds or replacements will be processed after verification.
6.
User Responsibilities
You agree not to misuse the website for illegal or harmful purposes.
You agree to provide accurate information when placing orders.
Any attempt to tamper with the website or payment process is strictly prohibited.
7.
Intellectual Property
All content on this site (logo, images, product descriptions, text, design) is the property of Suktaa Ayurveda and may not be used, copied, or distributed without our permission.
8.
Limitation of Liability
We do our best to provide accurate product information. However, we are not liable for any direct, indirect, or consequential damages arising from the use of our website or products. Always do a patch test before using any product.
9.
Privacy Policy
Your use of our website is also governed by our Privacy Policy.
10.
Changes to Terms & Conditions
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with the updated date.
11.
Contact Us
For any questions regarding these Terms & Conditions, contact us:
Suktaa Ayurveda
Email: Support@suktaa.com
Phone: +91-9211515719
Location: G-107/A ganga vihar, north east delhi, New Delhi-110094